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FAQs

Find answers to commonly asked questions.

How can I reach Thinkspan?

You can reach us through our support email or by using the contact form on our website. Our team is dedicated to responding promptly. We aim to address all inquiries within 24 hours.

What are support hours?

Our support team is available from 9 AM to 5 PM, Monday through Friday. We strive to assist you during these hours. For urgent matters, please use our emergency contact options.

Where can I go to get help?

You can find help in our FAQ section and user guides available on our website. Additionally, our customer support team is here to assist you. Don't hesitate to reach out with any questions.

Can I provide feedback?

Absolutely! We value your feedback and encourage you to share your thoughts. You can submit feedback through our contact form or directly via email. Your insights help us improve our services.

How can I report issues?

If you encounter any issues, please report them through our support email or contact form. Include as much detail as possible to help us assist you effectively. We take all reports seriously and will investigate promptly.

Still have questions?

Send us a note using the contact form below.

Private AI for Life

Live your best life with Thinkspan: the all-in-one smart solution for organizing, securing, and accessing personal information. With Thinkspan, your life's most important information stays protected and accessible.