FAQs

We've compiled answers to the most common questions about securing, accessing, and managing your documents with Thinkspan.

What is Thinkspan?

Thinkspan is an all-in-one end-to-end encrypted platform that replaces dozens of separate apps for passwords, notes, documents, tasks, and more. Its patented zero-knowledge architecture makes it so secure that not even Thinkspan can access your data—not your passwords, documents, or metadata. Only you hold the keys to your information. Thinkspan includes a private, on-device AI assistant that securely connects your information to provide insights and reminders without exposing your data. With Thinkspan, your secrets stay yours—the way privacy should be.

What happens to my information if I stop using Thinkspan?

You can securely export your information from Thinkspan at any time, keeping your documents safe and accessible. *Note: If you lose your password, we will not be able to retrieve it for you as Thinkspan is a zero-knowledge environment, which means we are unable to view your data.

How does Thinkspan's digital vault compare to other solutions?

We built Thinkspan differently. For us, privacy was not an afterthought. We began with an unbreakable promise: your life is yours alone. Our architecture is built so we literally can’t see your data. Our patented zero-knowledge architecture means we can't see your information. Not your passwords, not your documents, not even that you keep a journal. Everything, including metadata, is cryptographically sealed in your personal digital vault.

Is my information secure with Thinkspan?

Thinkspan is a zero-knowledge environment. We encrypt everything end-to-end, refuse to train on your data, and built our entire infrastructure around this principle: If we can't access it, no one can compromise it. Even our private, personal AI feature is private. Our AI connects the dots between your stored information to surface insights and reminders, on your device. Your secrets stay yours—the way privacy should work.

What are the main features of Thinkspan?

We are continually improving Thinkspan, but current key features include the following: Family Organizer app; Records app; Document storage, access, and retrieval app; Collections app; Password Storage; Private AI for Life; Smart Reminders app; Finance app; Notes app; Secure Photo Albums; Contacts Manager; and the Journal app. Access from anywhereMobile and desktop apps (iOS and Android).

What makes Thinkspan different from other knowledge management tools?

Thinkspan has devoted over half a decade building the world's only end-to-end encrypted, semantically structured knowledge graph. Unlike traditional databases, we use edge computing technology to flip the conventional structure on its head—securing and organizing all your information in one place, right on your device. Our patented zero-knowledge architecture ensures that your passwords, documents, and even metadata remain completely inaccessible to anyone but you. Not even Thinkspan can see your data. Our application includes a private AI assistant that runs locally on your device to securely connect your information and provide intelligent insights and reminders.

How much does Thinkspan cost?

Thinkspan is currently in Beta and being offered for free. As the world's only end-to-end encrypted super-app with over 27 integrated tools, Thinkspan replaces dozens of separate subscriptions you would normally need for password management, note-taking, document storage, task management, and more. In the future, we will introduce a paid version of the product—but for now, you can access the full platform at no cost.

Is it safe to keep all my information in one place?

We understand the concern—but that's exactly why we built Thinkspan with end-to-end encryption at its core.Your data is encrypted on your device before it ever reaches our servers, and only you hold the decryption keys. This means you get the best of both worlds: complete cryptographic privacy with automatic cloud backups to protect against data loss. Even if our servers were compromised, your information would remain unreadable to anyone but you.

How can I request a new feature?

We actively build Thinkspan based on user feedback. You can submit feature requests by emailing support@thinkspan.com or using our website contact form. We review every suggestion and prioritize features that align with our mission of privacy-first productivity.

Still have questions?

Send us a note using the contact button below.

Private AI for Life

Live your best life with Thinkspan: the all-in-one smart solution for organizing, securing, and accessing personal information. With Thinkspan, your life's most important information stays protected and accessible.